Redesign how work gets done with AI.
Keen Alliance Consulting helps organizations redesign recurring work around what AI should handle and what people still need to own. That means mapping how the work happens today, building a faster and more repeatable workflow, training the team, and measuring what changed.
Based in Hampton Roads, Virginia. Working with organizations locally and nationwide.
- What AI handles
- What people decide
- How it gets measured
Built with Andrew KeenerFounder, Keen Alliance Consulting
Experience reflects Andrew Keener’s professional background across operations, knowledge management, process improvement, documentation, and team leadership. It is not presented as a guaranteed client result.
Your organization may have AI. That does not mean the work has changed.
AI arrived faster than most organizations could redesign the work around it. Employees started using new tools, licenses were purchased, training sessions were held, and experimentation increased, but many of the underlying processes stayed almost exactly the same.
The same information still moves through the same people. The same reviews still happen in the same order. The same approvals still create delays. Employees may use AI during individual steps, but the organization has never reconsidered whether the workflow itself still makes sense.
That is where Keen Alliance starts. Rather than asking how to add more AI, we look at the work your team is already responsible for and determine how it should operate now.
This is becoming an organizational problem, not just a technology problem.
Deloitte surveyed 501 senior managers and executives in 2026. Only 5 percent said their business processes were highly prepared for AI agents, while 74 percent expected nearly half of their processes to be redesigned or rebuilt around them within four years.
Start with the work, then decide where AI belongs.
Many AI initiatives begin with a tool and then search for places to use it. Keen Alliance begins in the opposite direction.
We start with a piece of recurring work that matters to the organization. We understand how it happens today, establish where time is being lost or unnecessary complexity has developed, and decide what the workflow should look like now that AI can participate.
Some steps may move to AI. Some should remain with a person. Some may need stronger review. Others may no longer be necessary at all.
The result is not a collection of prompts or recommendations. It is a documented way of working your team can repeat, manage, measure, and improve.
Understand the work
Map what actually happens today, including the people, information, handoffs, decisions, and tools involved.
Establish the baseline
Measure what matters before anything changes, such as time, frequency, rework, delays, or capacity.
Redesign the workflow
Decide what AI can handle, what requires human judgment, what should change, and what can be removed entirely.
Put it in place
Create the instructions, documentation, controls, and training the team needs to use the new workflow consistently.
Measure what changed
Compare the new workflow with the baseline and identify what improved, what did not, and what to adjust next.
One recurring workflow went from about three hours to about twenty minutes.
A proposal estimate required roughly three hours of careful preparation and review each time it was completed.
Instead of simply adding AI to one step, Andrew reconsidered how the work moved from beginning to end. The review sequence was standardized, reusable AI instructions handled the repetitive analysis, and a human check remained in place before the result could move forward.
This example comes from Andrew Keener’s professional work history and is provided to demonstrate the type of redesign involved. It is not presented as a Keen Alliance client result or a guarantee of future performance.
Start with work that is expensive enough to improve.
Engagements are project-based rather than billed by the hour. Keen Alliance begins by understanding the business problem, what the current way of working is costing in time, capacity, delays, rework, or unnecessary effort, and whether improving it is likely to create enough value to justify the project. The goal is not simply to introduce more AI. It is to create a measurable improvement in how important work gets done.
AI Work Review
Find the work that is most worth fixing.
For leaders who know AI should be creating more value but are not sure where to focus first.
Keen Alliance reviews several recurring workflows to identify where the organization is losing meaningful time, capacity, or effort, and which opportunity is most likely to produce a worthwhile business return if redesigned.
- Review of three to five recurring workflows
- Current-state friction and bottlenecks
- Baseline information where available
- Estimate of time, capacity, rework, or other business impact
- AI opportunities and practical constraints
- Prioritized recommendation and the workflow most worth addressing first
- Initial business-value case for moving forward
AI Workflow Redesign
Turn one expensive workflow into a better way of working.
For organizations with a recurring process that takes too long, requires too much manual effort, creates avoidable delays or rework, or limits how much the team can accomplish.
Keen Alliance redesigns the workflow from beginning to end, establishing what the current process is costing, determining where AI can take on useful work and where people still need to decide or approve, and putting the redesigned process into practice. You end up with a faster, more repeatable workflow the team can use and leadership can measure.
- Current-state workflow map and baseline measurements
- Redesigned end-to-end workflow
- Defined AI responsibilities
- Defined human decisions and approval points
- Reusable AI instructions or configurations where appropriate
- Workflow documentation and operating guidance
- Necessary AI-use boundaries and controls
- Team training and manager guidance
- Before-and-after measurement
- Recommendations for what to improve next
AI Work Redesign Program
Create meaningful capacity across a team or department.
For organizations with multiple recurring workflows where unnecessary effort, slow handoffs, inconsistent execution, or outdated processes are limiting performance.
Rather than treating each AI use case as a separate experiment, Keen Alliance identifies the highest-value opportunities and redesigns several related workflows around what people and AI each do best. The result is a more consistent way of operating, with clearer ownership and less repetitive work.
- Review and prioritization of multiple workflows
- Business-value baselines
- Three or more redesigned workflows
- AI and human responsibility definitions
- Shared operating standards and documentation
- Leadership and manager guidance
- Staff training and adoption support
- Governance connected to the redesigned work
- Measurement, follow-up, and a roadmap for what comes next
Pricing: projects are priced around the scope and value of the work, not the number of hours Andrew spends on it. After an initial conversation, you receive a written scope explaining the business problem being addressed, the work involved, deliverables, responsibilities, project price, and how the result will be evaluated, before you decide whether to move forward.
The best fit is an organization with work that repeats often enough for improvement to matter.
Keen Alliance works across industries because the underlying problem is not specific to one sector. The strongest engagements involve recurring knowledge work where people review information, prepare documents, coordinate decisions, produce reports, research, communicate, or move work through multiple handoffs. This is especially useful when AI is already entering the organization but leadership wants something more dependable than employees experimenting on their own.
The same type of work happens every week, every month, or many times a day.
Enough employee time is involved that improvement creates real capacity or financial value.
Someone responsible for the process has the authority to change how it works.
There is a business reason for changing the workflow and a reasonable way to tell whether it improved.
A faster workflow still needs clear ownership and boundaries.
Redesigning work with AI is not about moving as many tasks as possible to a machine.
Every engagement makes clear what AI may handle, what information it may use, what still requires a person to make the decision, who reviews important outputs, and what happens when something falls outside the normal process. Those decisions become part of the workflow rather than an afterthought.
If an organization also needs a broader AI use policy, role-specific guidance, manager training, or organization-wide rules, that work can be included where appropriate or scoped separately.
I learned how work breaks long before AI became part of the conversation.
My approach to AI comes from years spent inside operations, knowledge management, documentation, process improvement, team leadership, and controlled work environments.
That includes helping run operations involving more than 800 employees across dozens of job sites, leading a 98-person team, writing policies and operational guidance, working with sensitive records and controlled documentation, training people with very different levels of technical experience, and improving the systems people rely on to get work done.
That background shapes how Keen Alliance approaches AI. The question is rarely what else a tool can do. The more useful question is how the work should be done now.
I founded Keen Alliance Consulting in 2022 and began focusing heavily on practical AI application in 2023, as generative AI moved into everyday business work. Today my consulting and speaking focus on helping organizations move beyond scattered experimentation and redesign work around what people and AI can each do well.
View Andrew on LinkedInPractical enough to use. Specific enough to matter.
Verified reviews from people who have worked with Keen Alliance Consulting.
“Instead of giving me a generic, one-size-fits-all solution, he took the time to truly understand the specific, unique needs of my business and guided me to the exact tools that would move the needle for us.”Matt WeberGoogle Review
“Andrew has a rare ability to make complex AI concepts practical and easy to apply.”Bardo MunizGoogle Review
“He inspired one of our students to continue pursuing a career in IT and begin the process of their AI start-up. … I will continue to collaborate with Keen Alliance Consulting.”Jeannelle HarrisVersAbility TECH · Google Review
Bring the conversation about how AI is changing work to your audience.
Andrew speaks to business owners, leaders, associations, conference audiences, and teams about what changes when AI can take on parts of the work people have traditionally performed themselves. Sessions move past hype and tool demonstrations to where AI genuinely improves work, where human judgment still matters, and what leaders should reconsider as the technology becomes more capable. Formats range from hands-on workshops to leadership discussions and conference keynotes.
Upcoming speaking engagements
- Virginia Peninsula Chamber of CommerceHampton Roads, VA · September 2026
- SMPS Virginia Building Virginia SummitRichmond, VA · September 2026
- HBBN Conference, Hampton Roads SBDCHampton Roads Convention Center · October 2026
- AI Workshops with VersAbility ResourcesHampton, VA · November 2026 and April 2027
Organizations Andrew has spoken for
Virginia Peninsula Chamber of Commerce · Yorktown Chamber of Commerce · VersAbility Resources · Virginia SBDC · Hampton Roads SBDC · Maven · plus private team trainings and hosted online sessions
★★★★★“I have hired Andrew to speak to my audiences several times now (I think 5 times). Andrew is truly a professional and engaging speaker and presenter. He’s very fluent in ‘tip of the spear’ AI developments. Highly recommend him.” Justin BatehGoogle Review
What people ask before we talk.
What is AI work redesign?
AI work redesign means looking at a recurring piece of work again now that AI can perform parts of it. Instead of simply adding an AI tool to an existing process, Keen Alliance examines how the work moves from beginning to end, determines what AI should handle, where people still need to make decisions, what steps should change, and how the redesigned workflow should operate. The goal is a better way of working, not simply more AI.
How do we know which workflow to start with?
A good starting workflow usually happens frequently, requires meaningful employee effort, contains repetitive or information-heavy steps, and has a result that can be measured. If several workflows appear promising, the AI Work Review is designed to compare them and identify which one is most likely to produce meaningful value first.
Do you build AI software or automation systems?
Keen Alliance is not a custom software development company and does not sell AI products. When a redesigned workflow requires an AI tool, reusable instruction, agent, or automation, Keen Alliance can help determine what is appropriate and design the workflow around it. More specialized development can be handled by your internal technical team or another implementation partner when needed.
Do we need ChatGPT, Copilot, Claude, or another specific AI platform?
No. The work begins with the business process rather than a preferred technology. Keen Alliance receives no compensation from AI companies for recommending their products, and existing tools are considered first when they can support the redesigned workflow.
How do you measure whether the project worked?
Measurement depends on the workflow. Before the redesign, Keen Alliance establishes a practical baseline using measures such as time per occurrence, frequency, number of people involved, turnaround time, rework, backlog, or capacity. After the new workflow is in place, the same measures are reviewed again so leadership can see what actually changed.
Do you still provide AI training, policy, and governance support?
Yes, when those elements support the work. A redesigned workflow often requires employees to learn a new way of working, managers to understand what they own, and leadership to establish boundaries around what AI may and may not do. Training and governance remain important capabilities, applied in support of the business outcome rather than treated as the goal by themselves. Broader organization-wide policy or training engagements can also be scoped separately when there is a genuine need.
Who do you work with?
Keen Alliance works best with established organizations that have recurring knowledge-heavy work and leaders ready to improve how that work gets done. Clients come from different industries because the underlying problem is often the same: people are performing work designed before today’s AI capabilities existed, and leadership wants a practical way to reconsider the process.
How are projects priced?
Keen Alliance consulting is project-based rather than billed by the hour. After a short initial conversation, you receive a written scope describing the work, deliverables, responsibilities, price, and boundaries of the project before you decide whether to move forward.
Bring me one piece of work that’s taking too long.
If your team has a recurring process that feels slower, more manual, or more complicated than it should be, tell me how it works today. We can look at whether AI belongs in it, what should change, what still needs a person, and whether redesigning the workflow is likely to create enough value to make the project worthwhile. If I do not think it is a good fit for Keen Alliance, I will tell you.
Prefer email? Tell me what the workflow is and where it is getting stuck. info@keenallianceconsulting.com
Talk About Your Workflow